PatrolSync: Pengurusan Ronda Keselamatan (Productized e-Ronda)
Productized dari modul e-Ronda SATRIA TD — terbukti production di Tentera Darat. Supervisor set checkpoint, pengawal scan QR + photo evidence. Analitik harian + Prestasi Pengawal + SOS button.
Problem Context
Pengurus premis tak pasti rondaan benar-benar dilakukan. Pengawal boleh skip checkpoint atau buat 'rondaan mati'. Laporan insiden tiada bukti, kalau ada dispute, susah verify. Performance pengawal tak boleh diaudit.
“The security industry is trust-based. When you have data and evidence, you stop selling promises and start selling facts. That separates serious security vendors from the rest.”
Insight from this project
Our Approach
Apa yang klien dapat:
Checkpoint System
Supervisor set checkpoint route. Pengawal scan QR rondaan berkala.
Insiden Reporting + SOS
Lapor + photo evidence. Emergency SOS button untuk insiden segera.
Analitik Prestasi
Track per pengawal individu. Identify top performers + need coaching.
Multi-tenant SaaS
Setiap security company dapat sistem branded sendiri.
Before vs After
Sebelum
- Pengawal ronda tanpa tracking
- 'Rondaan mati' atau laporan palsu common
- Tiada photo evidence kalau dispute
- Adoption rendah untuk paper-based
Selepas
- QR scan setiap checkpoint dengan timestamp
- Photo evidence per insiden
- Real-time tracking dengan SOS button
- client verify service quality with data
Architecture Overview
Laravel 12 multi-tenant with Vue 3 dashboard. React Native mobile for pengawal + supervisor. QR generation. Photo upload S3. Real-time WebSocket for supervisor dashboard. Emergency SOS workflow. Prestasi analytics per individu. CHIP Payment for subscription billing. Productized from modul e-Ronda SATRIA TD — production-proven.
Tech Stack
Measured Outcomes
Operational Impact
Apa berubah selepas sistem live.
Untuk Pengawal Keselamatan
- Scan QR untuk register kehadiran rondaan
- Capture insiden dengan photo evidence
- Mobile-first, kerja dari telefon
- Performance tracking transparent
Untuk Supervisor
- Set jadual + checkpoint route
- Real-time view rondaan progress
- Verify pengawal complete duty
- Insiden response cepat dengan SOS
Untuk Building Owner Klien
- Verify service quality dengan data
- Audit trail rondaan + photo evidence
- Reduce dispute dengan evidence
- Analitik prestasi pengawal individu
What We Learned
- →Productizing from proven internal use cases means commercial clients get a battle-tested system.
- →QR + photo evidence equals transparent service. Clients see, managers verify, guards are accountable.
- →Mobile-first for field workers. Guards use phones, so adoption is high because it is familiar.
Start with an initial discussion
No hard sell. We share experience, you decide.
