Asset360 — Pengurusan Aset Mudah Dengan QR & Aduan

QR per-aset for semak info & lapor aduan kerosakan from telefon. Workflow: Baru → Menunggu → Tindakan → Selesai. Mobile companion (React Native) + FCM push notification + Multi-tenant SaaS.

Klien

Agensi / SME / Korporat · Multi-tenant SaaS

Tempoh

Production aktif

Skop

Asset Tracking + Mobile + QR + Aduan

Status

AKTIF · LIVE · asset-360.tech-lead.my

Operational Context

Agency users cannot report damaged assets quickly. Managers have no visibility into overall asset status. Complaints come through WhatsApp group chaos. No workflow to track repairs. Managers have no data for priority decisions.

“Asset management is a problem every organization has, but most do not prioritize until an audit arrives. QR plus mobile changes complaints from WhatsApp chaos to a trackable workflow.”

Insight from this project

Approach Taken

Apa yang klien dapat:

QR Per-Aset

Scan untuk semak info atau lapor aduan kerosakan.

Workflow 4-Stage

Baru Dilapor → Menunggu Bahagian → Dalam Tindakan → Selesai.

Mobile Companion (React Native)

Imbas QR · Aset Baru · Lapor Aduan · iOS + Android.

Multi-tenant SaaS + Public URL

Setiap klien dapat sistem branded sendiri.

Before vs After

Sebelum

Aduan via WhatsApp grup chaos
Pengurus tak ada visibility
Tiada photo evidence kerosakan
Tiada priority routing

Selepas

QR scan untuk lapor instant
Dashboard real-time aduan
Photo + workflow status jelas
Priority routing automatic

Architecture

System Design

Laravel 12 multi-tenant with Inertia. React Native mobile app. QR generation server-side. Firebase Cloud Messaging for real-time push. Workflow engine with 4-stage status + priority routing. Photo upload S3. Public asset URL for customer-facing. Multi-tenant, setiap client sistem branded themselves.

Tech Stack

Laravel 12Vue 3PrimeVueTailwind CSSMariaDBRedisLaravel SanctumLaravel HorizonS3 StorageLinuxDockerReact NativeFirebase FCMInertia

Measurable Outcomes

Per-Aset

Scan untuk info & lapor

Mobile

React Native App

iOS + Android

FCM

Push Notification

Real-time alerts

Public URL

+ Multi-tenant

SaaS branded per klien

Impact Per Stakeholder

Apa berubah selepas sistem live.

Untuk Pengguna Agensi

Scan QR aset terus dari telefon
Semak info atau lapor aduan tanpa kerja kertas
Workflow status jelas: Baru → Selesai
Notification untuk update aduan

Untuk Pengurus / Maintenance

Dashboard status keseluruhan aset
Priority levels: Kritikal · Tinggi · Sederhana
Track resolution time per aduan
Baik pulih lebih telus & pantas

Untuk Owner / Pengurusan

Visibility merentasi semua aset
Aktif vs Dalam Baik Pulih stats
Cost tracking maintenance
Audit trail complete

Strategic Learnings

→QR per asset is simple tech that solves a big problem. Low cost, high impact.
→Mobile-first for field workers. When workers can report with one scan, adoption is high.
→Workflow status (4 stages) reduces ambiguity. Everyone knows the next step.